Electric Products

In most areas it only costs two cents per hour to operate the flames and up to 22 cents per hour with the flames and the heaters on. The thermostat for the heater will automatically turn on and off per your setting to keep your room at the desired temperature. The thermostat will also lower your operating costs - frequently 50% lower or more.

All models are tested to UL standards and will automatically shut off in the unlikely event they overheat. They are clean burning and do not put fumes and moisture in your home as do "vent-free" fireplaces.

In an effort to deliver quality products, service, and safety, Hearth & Home Technologies, Inc. distributes our family of products exclusively through authorized and trained distributors and dealers. Occasionally, individuals will attempt to sell products online without the consent of the manufacturer. Heatilator, Heat & Glo, Harman and Quadra-Fire do not authorize the sale of products online. Here are a few things to consider if you are contemplating an online purchase of a quality hearth product.

Warranty - Heatilator, Heat & Glo or Quadra-Fire does not warranty products sold outside of our authorized dealer network, nor will they warranty service work on the product that is performed by anyone other than an authorized dealer. In addition, the warranty on our products applies to the original owner only and is nontransferable.

Customer Expectations - Our dealers are trained to evaluate your specific needs and suggest to you the products that will best meet those needs. When buying products online, you may be purchasing products that are not ideal for your situation and, as a result, be more costly than you anticipated. The products also require specific venting components with restrictions as to their installation which may not be evident in the purchase without a trained dealer to assess the installation application and recommend the appropriate venting scheme.

Shipping Damage - Our products are designed to ship to our customers using approved carriers and processes. The risk for damage increases if you attempt to ship product outside of our dealer network. We will not be responsible for any costs related to shipping damage.

Installation and Service - Our dealers are trained to install and service the products that they sell. We strongly recommend our products be installed and serviced by authorized dealers. Your warranty will be void if the product is not installed, operated and maintained in compliance with local building codes and with the instructions in the installer’s guide, owner’s guide and listing agent identification label furnished with the product. Your warranty will also be void if any service work is performed on the product by anyone other than an authorized representative. Furthermore, many local dealers will not service a fireplace they did not sell, making the authorized service of your product much more expensive. Lastly, the installation and set up of a product requires very specific installation and operational accessories. These accessories are often times not included in online sales, and can be very difficult and expensive to find after the fact.

For proper sales and service, find a local authorized dealer near you.

Installation of our hearth products must be done in strict accordance with local or national building codes, and the unit's installation manual. We recommend that our products be installed by a factory-trained professional. You can find a factory-trained professional on this website under the Dealer Locator section.

We offer several models with doors that open and a variety of fronts, doors, trim packages and finishing options - especially for our 36" models.

All of our electric hearth products come with heaters and the flames can be used with or without the heater on. It can be a no heat fireplace! Some models can be wired to 240 volts with a heat output up to 10,000 BTUs.

No. The Manufacturer’s Suggested Retail Price (MSRP) shown on the website includes the fireplace or appliance only. Fronts, piping, surrounds, gas or electric connections, and installation will be in addition to this suggested price.

Each fireplace has a rating plate either inside the operating door or in the lower controls cavity. On that rating plate is your model number and serial number. Wood-burning fireplaces have a metal serial/model plate in the upper left side or right side of the firebox, or riveted on the smoke shield behind the screen. Gas burning fireplaces and inserts have a serial/model/rating plate in the lower cavity controls area. Gas stoves have a serial/model/rating plate attached to the back of the stove or inside the pedestal base.

Most units can be hardwired by an electrician within a few hours. No venting or gas lines are needed, which can save you hundreds of dollars in materials for venting components & labor for installation.

They use optic technology with a rotisserie flame and a glowing ember bed to look like a wood fire. They can be finished off with wood cabinets, brick, stone and marble or a wide variety of finishing products for fireplaces.

Zero clearance has two meanings. The first is whether or not the fireplace can be placed on a floor without footings. All of our fireplaces are classified as zero clearance, meaning they do not need special footings. The second meaning of zero clearance is if you are able to finish up to the face of the fireplace, so that no metal shows after installation is complete. There are several models on our website that are capable of this clean-faced, zero clearance finish. Check with your local dealer on which models are suitable for this type of installation.

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