TRUE Series Gas Fireplaces

Starting at $5,408

MSRP

"Starting at" price is MSRP in USD for base model with required components. Pricing does not include optional accessories, delivery & installation, venting and taxes, if applicable. Other charges may apply. Pricing subject to change. See your local dealer for exact pricing.

The best fire. The cleanest look. And the largest view. The most authentic masonry appearance ever in a Direct Vent gas fireplace is here. It is TRUE.

  • 28,000 – 65,000 BTUs
  • 36", 42" and 50" sizes
  • LED accent lighting and illuminated embers
  • Virtually invisible, anti-reflective glass provides 89% glare reduction giving you a clearer, more distinct view of the fire
  • High definition logs
  • Multiple front and interior options

Design & Price


Key Features and Technologies

Learn more about key product features and technologies.

Interior Panels Interior Panels

Interior Panels

Change the look of the fireplace with interior panel options. Choose brick panels that give the appearance of an authentic masonry fireplace.

High Definition Logs High Definition Logs

High Definition Logs

Logs are a key element of your fireside experience. All Heat & Glo logs are hand-painted, with the TRUE’s HD logs you get the highest level of detail.

Anti-Reflective Glass Anti-Reflective Glass

Anti-Reflective Glass

A cleaner, more distinct view of the fire. A glare reduction of 89% over standard ceramic glass. And an experience so real, friends may just try and add a log to the fire.

LED Ember Bed LED Ember Bed

LED Ember Bed

Add an extra layer of dimension and light to your fire. Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

Accent Lighting Accent Lighting

Accent Lighting

Accent lighting enhances the effect of the flame and illuminates the fireplace interior. Enjoy the ambiance, with or without the fire.

Direct Vent Technology Direct Vent Technology

Direct Vent Technology

With Direct Vent fireplaces and inserts, 100% of combustion exhaust and fumes are removed from your home. These sealed fireplaces provide optimal heat, conserve energy and ensure clean, safe indoor air quality.

IntelliFire™ Ignition System IntelliFire™ Ignition System

IntelliFire™ Ignition System

The IntelliFire™ Ignition System (IPI) is an advanced intermittent pilot ignition system. IPI constantly monitors ignition, ensures safe functioning and conserves up to $10/month in energy costs.

IntelliFire™ Plus (IPI Plus) takes this technology to the next level with more safety and memory settings and a programmable wireless remote control.

Heat Management Technology Heat Management Technology

Heat Management Technology

Bring the warmth from your fireplace to the rest of your home, up to 20 feet away. Heat management technology can redirect up to 50% of the heat to another area, also reducing wall temperatures above the fireplace. Choose between a heat zone kit to transfer heat where you want it, or utilizing your existing furnace ductwork with a heat duct kit.

Power Venting Technology Power Venting Technology

Power Venting Technology

Fireplaces aren’t just for exterior walls. A fan-powered accessory with slim venting can zigzag throughout your home—up, down, over or under – making it possible to install a gas fireplace virtually anywhere. This ensures safe fireplace operation and the best flames. Check with your local hearth professional to determine if your home or fireplace could benefit from power venting technology.

Fireplace Safety Fireplace Safety

Fireplace Safety

Fireplace Safety: Our Commitment, Our Promise
At Heat & Glo ® we are committed to your safety. We’ve led the industry with advanced safety developments – automatic intermittent pilot ignition systems, protective safety screens and Direct Vent technology, to name a few.

Learn more about our industry-leading safety standards here.

Limited Lifetime Warranty Limited Lifetime Warranty

Limited Lifetime Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.


Is This Product Right For You?

Room Size: (Learn More)

Small

Medium

Large

Small
Medium
Large

Room Size

Every hearth product fills a room differently. The icons to the right are designed to help you get a general idea of the size and scale of each product in different sized rooms.

Small
10'x10' - 15'x15'

Medium
15'x15' - 20'x20'

Large
20'+x20'+

BTU/Hr Input: (Learn More)

27,000 to
65,000

4,000
120,000

BTU/Hr Input

The amount of heat produced by a heating appliance is measured in British Thermal Units (BTUs). One BTU represents the amount of energy required to raise the temperature of 1lb of water by 1 degree F.

Generally, more BTUs correlate to greater heating potential. However, the amount of BTUs needed to heat a specific area varies, based on climate and home efficiency.

Estimated Hourly Operating Cost: (Learn More)

$0.68

$0
$10

Estimated Operating Cost

Gas Fireplaces / Stoves / Inserts

Hourly operating costs are impacted by the BTUs for the product and the price of natural gas or propane.

Recommended Maintenance: (Learn More)

None

Annual

Monthly

Weekly

None
Annual
Monthly
Weekly

Recommended Maintenance

Gas Fireplaces / Stoves / Inserts

Get the most out of your hearth product by staying up-to-date on basic maintenance and care. Some seasonal maintenance activities you can perform include:

  • Inspecting and cleaning the glass, doors, fronts and surrounds with a non-abrasive cleaner
  • Checking and/or replacing remote control batteries and functioning
  • Inspecting venting and termination cap (where the vent exits the home) for blockages or debris, and remove any obstructions

A certified hearth professional can help inspect your firebox, ignition system, gaskets, heat exchanger, and a few other technical items. Plan to have a local professional inspect your appliance annually. And always be sure your appliance is off and completely cooled before performing any maintenance.

Consult the installation/owner’s manual for more detailed information on maintenance.


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Model Comparison

Reset (View All Models)

Fronts-Doors

A variety of available fronts offer a tailored appearance to any hearth. A range of color options will complement any home décor.

Firescreen Front

Firescreen Front

Firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Arched Firescreen Front

Arched Firescreen Front

Arched firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Forge Front

Forge Front

Forge front

Arched Forge Front

Arched Forge Front

Arched Forge front


Interior Panels

Change the look of the fireplace with interior panel options.

Castlewood Refractory

Castlewood Refractory

Castlewood brick refractory

Herringbone Refractory

Herringbone Refractory

Herringbone brick refractory

Stratford Refractory

Stratford Refractory

Stratford traditional brick refractory


Controls

Have complete control over your fire. Controls listed are tested and approved for recommended use with the hearth systems indicated.

IntelliFire Plus RC300 Wireless Control

IntelliFire Plus RC300 Wireless Control

Designed to wirelessly control your fireplace. A large LCD screen and simple navigation provide easy operation. The RC300 can be docked on the wall to mimic a thermostat, or used as a remote.

Models: IntelliFire™ Plus RC300–HNG

Features: pilot activation, automatic battery backup, 5-step flame height, child lock, fan speed, two additional auxiliary functions, wall docking station, timer mode, thermostat mode, room temperature readout, on/off

IntelliFire Plus RC200 Wireless Control

IntelliFire Plus RC200 Wireless Control

Designed to wirelessly control your fireplace, the RC200 can be docked on a wall to mimic a thermostat, or used as a remote.

Models: IntelliFire™ Plus RC200-HNG

Features: pilot activation, battery strength indicator, automatic battery backup, 5-step flame height, child lock, fan speed, on/off

IntelliFire Plus RC100 Wireless Control

IntelliFire Plus RC100 Wireless Control

Features a simple, single mode function and is specifically designed for wall placement ensuring a great fire is just a tap of the switch away.

Models: IntelliFire™ Plus RC100-HNG

Features: battery strength indicator, automatic battery backup, on/off


Heat Management & Venting Technology

Technologies to help you manage heat and fireplace placement in your house.

Heat Zone Technology

Heat Zone Technology

Draw heat from your fireplace to another room in your home, up to 20 feet away. When a heat zone kit is run continuously, it can redirect up to 25% of the heat to another area, also reducing wall temperatures above the fireplace. Two heat zones run continuously will redirect up to 50% of the total heat output.

Power Venting Technology

Power Venting Technology

Fireplaces aren’t just for exterior walls. A fan-powered accessory with slim venting can zigzag throughout your home—up, down, over or under – making it possible to install a gas fireplace virtually anywhere. This ensures safe fireplace operation and the best flames. Check with your local hearth professional to determine if your home or fireplace could benefit from power venting technology.

Heat Duct Technology

Heat Duct Technology

Brings the warmth from your fireplace to the rest of your home, by redistributing heat from the fireplace via the furnace ductwork. When a heat duct is run continuously, it can redirect up to 25% of the heat to another area, also reducing wall temperatures above the fireplace. Two heat ducts run continuously will redirect up to 50% of the total heat output.


Mantels

Complete your fireplace with distinctive style.

Belair Mantel

Belair Mantel

Available Finishes:

  • Maple - Auburn Finish

  • Maple - Chocolate Finish

  • Maple - Ginger Finish

  • Maple - Honey Finish

  • Maple - Natural Finish

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Wood Fiber - Primed

Bridgeport Mantel

Bridgeport Mantel

Available Finishes:

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Wood Fiber - Primed

Fairfield Mantel

Fairfield Mantel

Available Finishes:

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Maple - Auburn Finish

  • Maple - Chocolate Finish

  • Maple - Ginger Finish

  • Maple - Honey Finish

  • Maple - Natural Finish

  • Wood Fiber - Primed

Hastings Mantel

Hastings Mantel

Available Finishes:

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Wood Fiber - Primed

Mantel Kenwood-Corner Base

Mantel Kenwood-Corner Base

Available Finishes:

  • Maple - Auburn Finish

  • Maple - Chocolate Finish

  • Maple - Ginger Finish

  • Maple - Honey Finish

  • Maple - Natural Finish

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Wood Fiber - Primed

Kenwood Wall Cabinet

Kenwood Wall Cabinet

Available Finishes:

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Maple - Natural Finish

  • Maple - Honey Finish

  • Maple - Ginger Finish

  • Maple - Chocolate Finish

  • Maple - Auburn Finish

  • Wood Fiber - Primed

Kenwood Wall Cabinet with Base

Kenwood Wall Cabinet with Base

Available Finishes:

  • Maple - Auburn Finish

  • Maple - Chocolate Finish

  • Maple - Ginger Finish

  • Maple - Honey Finish

  • Maple - Natural Finish

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Wood Fiber - Primed

Mount Vernon Mantel

Mount Vernon Mantel

Available Finishes:

  • Maple - Auburn Finish

  • Maple - Chocolate Finish

  • Maple - Ginger Finish

  • Maple - Honey Finish

  • Maple - Natural Finish

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Wood Fiber - Primed

Newport Mantel

Newport Mantel

Available Finishes:

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Wood Fiber - Primed

Parsons Mantel

Parsons Mantel

Available Finishes:

  • Alder - Auburn Finish

  • Alder - Chocolate Finish

  • Alder - Ginger Finish

  • Alder - Honey Finish

  • Alder - Natural Finish

  • Maple - Auburn Finish

  • Maple - Chocolate Finish

  • Maple - Ginger Finish

  • Maple - Honey Finish

  • Maple - Natural Finish

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Wood Fiber - Primed

Phillips Hall Mantel

Phillips Hall Mantel

Available Finishes:

  • Alder - Auburn Finish

  • Alder - Chocolate Finish

  • Alder - Ginger Finish

  • Alder - Honey Finish

  • Alder - Natural Finish

  • Maple - Auburn Finish

  • Maple - Chocolate Finish

  • Maple - Ginger Finish

  • Maple - Honey Finish

  • Maple - Natural Finish

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Wood Fiber - Primed

Plymouth Mantel

Plymouth Mantel

Available Finishes:

  • Maple - Auburn Finish

  • Maple - Chocolate Finish

  • Maple - Ginger Finish

  • Maple - Honey Finish

  • Maple - Natural Finish

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Wood Fiber - Primed

Portico Mantel w/Filler

Portico Mantel w/Filler

Available Finishes:

  • Alder - Auburn Finish

  • Alder - Chocolate Finish

  • Alder - Ginger Finish

  • Alder - Honey Finish

  • Alder - Natural Finish

  • Maple - Auburn Finish

  • Maple - Chocolate Finish

  • Maple - Ginger Finish

  • Maple - Honey Finish

  • Maple - Natural Finish

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Wood Fiber - Primed

Portico Mantel w/o Filler

Portico Mantel w/o Filler

Available Finishes:

  • Alder - Chocolate Finish

  • Alder - Auburn Finish

  • Alder - Ginger Finish

  • Alder - Honey Finish

  • Alder - Natural Finish

  • Maple - Auburn Finish

  • Maple - Chocolate Finish

  • Maple - Ginger Finish

  • Maple - Honey Finish

  • Maple - Natural Finish

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Wood Fiber - Primed

Portico Mantel w/Filler painted

Portico Mantel w/Filler painted

Available Finishes:

  • Alder - Auburn Finish

  • Alder - Chocolate Finish

  • Alder - Ginger Finish

  • Alder - Honey Finish

  • Alder - Natural Finish

  • Maple - Auburn Finish

  • Maple - Chocolate Finish

  • Maple - Ginger Finish

  • Maple - Honey Finish

  • Maple - Natural Finish

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Wood Fiber - Primed

Roseville Mantel

Roseville Mantel

Available Finishes:

  • Maple - Auburn Finish

  • Maple - Chocolate Finish

  • Maple - Ginger Finish

  • Maple - Honey Finish

  • Maple - Natural Finish

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Wood Fiber - Primed

Sonoma Mantel

Sonoma Mantel

Available Finishes:

  • Alder - Auburn Finish

  • Alder - Chocolate Finish

  • Alder - Ginger Finish

  • Alder - Honey Finish

  • Alder - Natural Finish

  • Maple - Auburn Finish

  • Maple - Chocolate Finish

  • Maple - Ginger Finish

  • Maple - Honey Finish

  • Maple - Natural Finish

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Wood Fiber - Primed

Winchester Mantel

Winchester Mantel

Available Finishes:

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Wood Fiber - Primed

Yorktown Mantel

Yorktown Mantel

Available Finishes:

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Wood Fiber - Primed

Echo Cast Surround

Echo Cast Surround

Luna Cast Surround

Luna Cast Surround


Stone Surrounds

Enhance the beauty of a fire with natural stone surround options in marble, granite or slate.

Absolute Black Granite Absolute Black Granite
Beige Marble Beige Marble
Caledonia Granite Caledonia Granite
Green Granite Green Granite
Marron Brown Marble Marron Brown Marble
New Venetian Granite New Venetian Granite
Slate Slate
Tan Brown Granite Tan Brown Granite
Wheatfield Granite Wheatfield Granite

Cast Mantels

Personalize your fireplace with a cast mantel by Fireside Furnishings. Our cast fireplace mantels range from classic to modern designs.

Avalon Cast Mantel

Avalon Cast Mantel

Available Finishes:

  • Macchiato

  • Beige

Avalon Cast Mantel with Overmantel

Avalon Cast Mantel with Overmantel

Available Finishes:

  • Macchiato

  • Beige

Biltmore Cast Mantel

Biltmore Cast Mantel

Available Finishes:

  • Macchiato

  • Beige

Biltmore Cast Mantel with Overmantel

Biltmore Cast Mantel with Overmantel

Available Finishes:

  • Macchiato

  • Beige

Hearst Cast Mantel

Hearst Cast Mantel

Available Finishes:

  • Macchiato

  • Beige

Hearst Cast Mantel with Overmantel

Hearst Cast Mantel with Overmantel

Available Finishes:

  • Macchiato

  • Beige


Shelves

The shelf mantel is available in 48”, 59” or 72” lengths and with designs that accent any room.

Bennington Shelf

Bennington Shelf

Available Finishes:

  • Wood Fiber - Primed

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Maple - Auburn Finish

  • Maple - Chocolate Finish

  • Maple - Ginger Finish

  • Maple - Honey Finish

  • Maple - Natural Finish

Covington Shelf

Covington Shelf

Available Finishes:

  • Wood Fiber - Primed

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

St Cloud Shelf

St Cloud Shelf

Available Finishes:

  • Wood Fiber - Primed

  • Oak - Chocolate Finish

  • Oak - Ginger Finish

  • Oak - Honey Finish

  • Oak - Natural Finish

  • Maple - Auburn Finish

  • Maple - Chocolate Finish

  • Maple - Ginger Finish

  • Maple - Honey Finish

  • Maple - Natural Finish


Termination Caps

As the finishing touch, termination cap options are both functional and beautifully designed.

High Wind Vertical Termination Cap

High Wind Vertical Termination Cap

This rugged cap is built to withstand high wind speeds, without sacrificing drafting or safety.

Horizontal Termination Cap

Horizontal Termination Cap

Use this multipurpose cap to finish off any Direct Vent gas fireplace or stove. Shrouds are also available to blend with siding materials or for enhanced safety.

Decorative Radius Cover

Decorative Radius Cover

This decorative, paintable shroud easily blends with exterior siding and provides a secondary safety barrier for heated exhaust.

Safety Shield

Safety Shield

Use this safety shield to cover an existing termination for added protection in high-traffic areas.


Dimensions in inches. Refer to installation/owner's manual for detailed specifications on installing this product. Hearth & Home Technologies reserves the right to update units periodically. Product installation must adhere strictly to instructions shipped with product.

Model Specifications

TRUE-36

Unit Front Width: 61
Framing Front Width: 59-1/2
Unit Back Width: 59-1/4
Framing Back Width: 59-1/2
Unit Height: 57-5/8
Framing Height: 56
Unit Depth: 24
Framing Depth: 24
Glass Size: 35-7/8 x 31-1/16
BTU/Hour Input: 28,000 - 45,500

TRUE-42

Unit Front Width: 67
Framing Front Width: 65-9/16
Unit Back Width: 65-5/16
Framing Back Width: 65-9/16
Unit Height: 62-5/8
Framing Height: 61
Unit Depth: 24
Framing Depth: 24
Glass Size: 41-7/8 x 36-1/16
BTU/Hour Input: 30,500 - 55,500

TRUE-50

Unit Front Width: 75
Framing Front Width: 73-9/16
Unit Back Width: 73-5/16
Framing Back Width: 73-9/16
Unit Height: 66-5/8
Framing Height: 65
Unit Depth: 24
Framing Depth: 24
Glass Size: 49-7/8 x 40-1/16
BTU/Hour Input: 36,000 - 65,000

Efficiency Chart

TRUE-36

Steady State: 76.2% NG
AFUE: 51.9%
Canada EnerGuide: 57.6%

TRUE-42

Steady State: 77.2% NG
AFUE: 67.0%
Canada EnerGuide: 67.0%

TRUE-50

Steady State: 68.9% NG
AFUE: 66.8%
Canada EnerGuide: 69.1%

Heat output will vary depending on the type of fuel used. The flame and ember appearance may vary based on the type of fuel burned and the venting configuration used. Actual product appearance, including flame may differ from image shown. Refer to the Owners Manual for complete clearance requirements and specifications. Product specifications and pricing subject to change without notice. For testing and listing information please refer to the owner's/installation manual.

*For select products: Heating capacity to be used as a guide only. See your local dealer for help in determining the product that best suits your heating needs based on climate and home efficiency.

†For wood-burning appliances: Actual burn times will vary based on how the appliance is operated, load size, moisture content and type of wood used, and installation.


Heat & Glo Authorized Dealers

We take excellence seriously. Our network of authorized dealers do too. These partners are professionally trained and certified—all to help you get the most from your Heat & Glo experience.

Where To Buy

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