TRUE Series Gas Fireplaces

Starting at $5,408

MSRP

"Starting at" price is MSRP in USD for base model with required components. Pricing does not include optional accessories, delivery & installation, venting and taxes, if applicable. Other charges may apply. Pricing subject to change. See your local dealer for exact pricing.

The best fire. The cleanest look. And the largest view. The most authentic masonry appearance ever in a Direct Vent gas fireplace is here. It is TRUE.

  • 28,000 – 65,000 BTUs
  • 36", 42" and 50" sizes
  • LED accent lighting and illuminated embers
  • Virtually invisible, anti-reflective glass provides 89% glare reduction giving you a clearer, more distinct view of the fire
  • High definition logs
  • Multiple front and interior options

Tools for Professionals


Key Features and Technologies

Learn more about key product features and technologies.

Interior Panels Interior Panels

Interior Panels

Change the look of the fireplace with interior panel options. Choose brick panels that give the appearance of an authentic masonry fireplace.

High Definition Logs High Definition Logs

High Definition Logs

Logs are a key element of your fireside experience. All Heat & Glo logs are hand-painted, with the TRUE’s HD logs you get the highest level of detail.

Anti-Reflective Glass Anti-Reflective Glass

Anti-Reflective Glass

A cleaner, more distinct view of the fire. A glare reduction of 89% over standard ceramic glass. And an experience so real, friends may just try and add a log to the fire.

LED Ember Bed LED Ember Bed

LED Ember Bed

Add an extra layer of dimension and light to your fire. Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

Accent Lighting Accent Lighting

Accent Lighting

Accent lighting enhances the effect of the flame and illuminates the fireplace interior. Enjoy the ambiance, with or without the fire.

Direct Vent Technology Direct Vent Technology

Direct Vent Technology

With Direct Vent fireplaces and inserts, 100% of combustion exhaust and fumes are removed from your home. These sealed fireplaces provide optimal heat, conserve energy and ensure clean, safe indoor air quality.

IntelliFire™ Ignition System IntelliFire™ Ignition System

IntelliFire™ Ignition System

The IntelliFire™ Ignition System (IPI) is an advanced intermittent pilot ignition system. IPI constantly monitors ignition, ensures safe functioning and conserves up to $10/month in energy costs.

IntelliFire™ Plus (IPI Plus) takes this technology to the next level with more safety and memory settings and a programmable wireless remote control.

Heat Management Technology Heat Management Technology

Heat Management Technology

Bring the warmth from your fireplace to the rest of your home, up to 20 feet away. Heat management technology can redirect up to 50% of the heat to another area, also reducing wall temperatures above the fireplace. Choose between a heat zone kit to transfer heat where you want it, or utilizing your existing furnace ductwork with a heat duct kit.

Power Venting Technology Power Venting Technology

Power Venting Technology

Fireplaces aren’t just for exterior walls. A fan-powered accessory with slim venting can zigzag throughout your home—up, down, over or under – making it possible to install a gas fireplace virtually anywhere. This ensures safe fireplace operation and the best flames. Check with your local hearth professional to determine if your home or fireplace could benefit from power venting technology.

Fireplace Safety Fireplace Safety

Fireplace Safety

Fireplace Safety: Our Commitment, Our Promise
At Heat & Glo ® we are committed to your safety. We’ve led the industry with advanced safety developments – automatic intermittent pilot ignition systems, protective safety screens and Direct Vent technology, to name a few.

Learn more about our industry-leading safety standards here.

Limited Lifetime Warranty Limited Lifetime Warranty

Limited Lifetime Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.


Is This Product Right For You?

Room Size: (Learn More)

Small

Medium

Large

Small
Medium
Large

Room Size

Every hearth product fills a room differently. The icons to the right are designed to help you get a general idea of the size and scale of each product in different sized rooms.

Small
10'x10' - 15'x15'

Medium
15'x15' - 20'x20'

Large
20'+x20'+

BTU/Hr Input: (Learn More)

27,000 to
65,000

4,000
120,000

BTU/Hr Input

The amount of heat produced by a heating appliance is measured in British Thermal Units (BTUs). One BTU represents the amount of energy required to raise the temperature of 1lb of water by 1 degree F.

Generally, more BTUs correlate to greater heating potential. However, the amount of BTUs needed to heat a specific area varies, based on climate and home efficiency.

Estimated Hourly Operating Cost: (Learn More)

$0.68

$0
$10

Estimated Operating Cost

Gas Fireplaces / Stoves / Inserts

Hourly operating costs are impacted by the BTUs for the product and the price of natural gas or propane.

Recommended Maintenance: (Learn More)

None

Annual

Monthly

Weekly

None
Annual
Monthly
Weekly

Recommended Maintenance

Gas Fireplaces / Stoves / Inserts

Get the most out of your hearth product by staying up-to-date on basic maintenance and care. Some seasonal maintenance activities you can perform include:

  • Inspecting and cleaning the glass, doors, fronts and surrounds with a non-abrasive cleaner
  • Checking and/or replacing remote control batteries and functioning
  • Inspecting venting and termination cap (where the vent exits the home) for blockages or debris, and remove any obstructions

A certified hearth professional can help inspect your firebox, ignition system, gaskets, heat exchanger, and a few other technical items. Plan to have a local professional inspect your appliance annually. And always be sure your appliance is off and completely cooled before performing any maintenance.

Consult the installation/owner’s manual for more detailed information on maintenance.


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TRUE Series Gas Fireplaces Model Comparison

Reset (View All Models)

TRUE-36TRUE-42TRUE-50

Price

Price

Starting at price is MSRP in USD for base model with required components. Pricing does not include optional accessories, installation, and venting, if applicable. Pricing subject to change. See your local dealer for exact pricing.

Starting at $5,248Starting at $5,818Starting at $7,988

Overview

Fireplace Width

Fireplace Width

The visible width of the fireplace. *Number may be rounded.

36"42"50"

Glass Size

Glass Size

The width and height of the fireplace’s visible glass that allows for interior viewing.

35-7/8" x 31-1/16"41-7/8" x 36-1/16"49-7/8" x 40-1/16"

Fireplace Depth

Fireplace Depth

The depth of the fireplace. Number may be rounded.

24"24"24"

Style

Style

Hearth products come in multiple styles. Explore the possibilities and find one to match or accent your décor.

Traditional
Traditional-styled products can anchor a space with the classic heritage—but still offer advancements in technology, design and safety.


Contemporary
Contemporary products highlight innovative shapes and materials to deliver a chic blend of style and function.


Fusion
Hearth products can also create a blended fusion of styles. A contemporary linear fireplace in a traditional setting adds impact. Traditional products in more modern spaces also create a unique appeal. Approach your style differently and see what fusion can achieve.

TraditionalTraditionalTraditional

Fireplace Type

Fireplace Type

Fireplaces come in a variety of shapes, sizes and styles. Here are some examples of the types of looks you can achieve with a new fireplace.


Single-Sided


Multi-Sided


See-Through

Single-SidedSingle-SidedSingle-Sided

Room Size Fit

Room Size Fit

Every hearth product fills a room differently. These icons are designed to help you get a general idea of the size and scale of each product in different sized rooms.

Small
10'x10' - 15'x15'

Medium
15'x15' - 20'x20'

Large
20'+x20'+

Large
Medium
Large
Medium
Large
Medium

Fireplace Placement Options

Fireplace Placement Options

Inside Wall
Interior walls that separate rooms inside the house.

Outside Wall
Exterior walls of the home that separate living areas from the outdoors.

Corner
Where two interior or exterior walls come together at a 90 degree right angle.

Inside Wall
Outside Wall
Corner
Inside Wall
Outside Wall
Corner
Inside Wall
Outside Wall
Corner

Maximum BTUs

Maximum BTUs

BTU/Hr Input

The amount of heat produced by a heating appliance is measured in British Thermal Units (BTUs). One BTU represents the amount of energy required to raise the temperature of 1lb of water by 1 degree F.

Generally, more BTUs correlate to greater heating potential. However, the amount of BTUs needed to heat a specific area varies, based on climate and home efficiency. Your local dealer is your best resource to help determine your needs.

45,50055,50065,000

Ambiance

Logs

Logs

Logs are a key element of your fireside experience. Decide the level of realism you desire. All Heat & Glo logs are hand-painted.

7 High-Definition Logs

7 High-Definition Logs

8 High-Definition Logs

8 High-Definition Logs

9 High-Definition Logs

9 High-Definition Logs

Flame

Stunning Flame

Stunning Flame

Stunning Flame

Stunning Flame

Stunning Flame

Stunning Flame

Embers

Embers

Add an extra layer of dimension and light to your fire. Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

Glowing

Glowing


Standard LED

Standard LED

Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

Glowing

Glowing


Standard LED

Standard LED

Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

Glowing

Glowing


Standard LED

Standard LED

Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

Glass

Glass

There are two types of glass available for fireplaces, ceramic and tempered glass. Ceramic glass can withstand higher temperatures and has little glare. It also passes more heat from the fireplace into the room. Anti-reflective ceramic glass looks virtually invisible. Tempered glass is a better solution if you want less heat to come into your room.

Anti-Reflective CeramicAnti-Reflective CeramicAnti-Reflective Ceramic

Interior Panels

Interior Panels

Change the look of the fireplace with interior panel options. Choices range from brick panels that give the appearance of an authentic masonry fireplace, to reflective fade-resistant black glass for modern drama.

Brick

Castlewood Refractory

Castlewood Refractory

Castlewood brick refractory


Herringbone Refractory

Herringbone Refractory

Herringbone brick refractory


Stratford Refractory

Stratford Refractory

Stratford traditional brick refractory

Castlewood Refractory

Castlewood Refractory

Castlewood brick refractory


Herringbone Refractory

Herringbone Refractory

Herringbone brick refractory


Stratford Refractory

Stratford Refractory

Stratford traditional brick refractory

Castlewood Refractory

Castlewood Refractory

Castlewood brick refractory


Herringbone Refractory

Herringbone Refractory

Herringbone brick refractory


Stratford Refractory

Stratford Refractory

Stratford traditional brick refractory

Fronts and Finishes

Fronts and Finishes

Create a look that’s all yours. Choose from the latest styles in fronts and finishes to fit your décor.

Firescreen

Black
Graphite
New Bronze

Firescreen Front

Firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Black
Graphite
New Bronze

Firescreen Front

Firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Black
Graphite
New Bronze

Firescreen Front

Firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Firescreen Arch

Black
Graphite
New Bronze

Arched Firescreen Front

Arched firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Black
Graphite
New Bronze

Arched Firescreen Front

Arched firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Black
Graphite
New Bronze

Arched Firescreen Front

Arched firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Firescreen Cabinet

Black
Graphite
New Bronze

Cabinet Firescreen Front

Cabinet style firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Black
Graphite
New Bronze

Cabinet Firescreen Front

Cabinet style firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Black
Graphite
New Bronze

Cabinet Firescreen Front

Cabinet style firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Forge

Forge Front

Forge Front

Forge front

Forge Front

Forge Front

Forge front

Forge Front

Forge Front

Forge front

Forge Arch

Arched Forge Front

Arched Forge Front

Arched Forge front

Arched Forge Front

Arched Forge Front

Arched Forge front

Arched Forge Front

Arched Forge Front

Arched Forge front

Controls

Controls

Have complete control over your fire. Controls listed are tested and approved for recommended use with the hearth systems indicated.

Remote Control

Remote Control

Have complete control over your fire.

Standard RC300 Remote Control

Standard RC300 Remote Control

Designed to wirelessly control your fireplace. A large LCD screen and simple navigation provide easy operation. The RC300 can be docked on the wall to mimic a thermostat, or used as a remote.

Models: IntelliFire™ Plus RC300–HNG

Features: pilot activation, automatic battery backup, 5-step flame height, child lock, fan speed, two additional auxiliary functions, wall docking station, timer mode, thermostat mode, room temperature readout, on/off

Standard RC300 Remote Control

Standard RC300 Remote Control

Designed to wirelessly control your fireplace. A large LCD screen and simple navigation provide easy operation. The RC300 can be docked on the wall to mimic a thermostat, or used as a remote.

Models: IntelliFire™ Plus RC300–HNG

Features: pilot activation, automatic battery backup, 5-step flame height, child lock, fan speed, two additional auxiliary functions, wall docking station, timer mode, thermostat mode, room temperature readout, on/off

Standard RC300 Remote Control

Standard RC300 Remote Control

Designed to wirelessly control your fireplace. A large LCD screen and simple navigation provide easy operation. The RC300 can be docked on the wall to mimic a thermostat, or used as a remote.

Models: IntelliFire™ Plus RC300–HNG

Features: pilot activation, automatic battery backup, 5-step flame height, child lock, fan speed, two additional auxiliary functions, wall docking station, timer mode, thermostat mode, room temperature readout, on/off

Wall Switches

Optional Wall Switch

Optional Wall Switch

This wall switch is designed exclusively for Heat & Glo fireplaces with the IntelliFire™ Ignition System.

Features: pilot activation, battery strength indicator, automatic battery backup, fan speed, on/off

Optional Wall Switch

Optional Wall Switch

This wall switch is designed exclusively for Heat & Glo fireplaces with the IntelliFire™ Ignition System.

Features: pilot activation, battery strength indicator, automatic battery backup, fan speed, on/off

Optional Wall Switch

Optional Wall Switch

This wall switch is designed exclusively for Heat & Glo fireplaces with the IntelliFire™ Ignition System.

Features: pilot activation, battery strength indicator, automatic battery backup, fan speed, on/off

Turndown

Turndown

Adjust flame, heat and ambiance. Levels can be turned down 30 to 50%.

50%50%50%

Technologies

Technologies

The specialized technologies utilized in our hearth products are part of the reason why Heat & Glo is an unrivaled industry leader. Learn more about the key technologies that set Heat & Glo apart.

IntelliFire Plus

IntelliFire Plus

IntelliFire™ Ignition System

The IntelliFire™ Ignition System (IPI) is an advanced intermittent pilot ignition system. IPI constantly monitors ignition, ensures safe functioning and conserves up to $10/month in energy costs.

IntelliFire™ Plus (IPI Plus) takes this technology to the next level with more safety and memory settings and a programmable wireless remote control.

StandardStandardStandard

Direct Vent

Direct Vent

Direct Vent Technology

With Direct Vent fireplaces and inserts, 100% of combustion exhaust and fumes are removed from your home. These sealed fireplaces provide optimal heat, conserve energy and ensure clean, safe indoor air quality.

StandardStandardStandard

LED Embers

LED Embers

Add an extra layer of dimension and light to your fire. Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

StandardStandardStandard

Power Vent

Power Vent

Power Venting Technology

Fireplaces aren’t just for exterior walls. A fan-powered accessory with slim venting can zigzag throughout your home—up, down, over or under – making it possible to install a gas fireplace virtually anywhere. This ensures safe fireplace operation and the best flames. Check with your local hearth professional to determine if your home or fireplace could benefit from power venting technology.

StandardStandardStandard

Heat Zone

Heat Zone

Draw heat from your fireplace to another room in your home, up to 20 feet away. When a heat zone kit is run continuously, it can redirect up to 25% of the heat to another area, also reducing wall temperatures above the fireplace. Two heat zones run continuously will redirect up to 50% of the total heat output.

StandardStandardStandard

Heat Duct

Heat Duct

Brings the warmth from your fireplace to the rest of your home, by redistributing heat from the fireplace via the furnace ductwork. When a heat duct is run continuously, it can redirect up to 25% of the heat to another area, also reducing wall temperatures above the fireplace. Two heat ducts run continuously will redirect up to 50% of the total heat output.

StandardStandardStandard

Components

Ignition System

Ignition System

The operating system of the fireplace.

IntelliFire™ Plus Ignition System

IntelliFire™ Plus Ignition System

The IntelliFire™ Ignition System (IPI) is an advanced intermittent pilot ignition system. IPI constantly monitors ignition, ensures safe functioning and conserves up to $10/month in energy costs.

IntelliFire™ Plus (IPI Plus) takes this technology to the next level with more safety and memory settings and a programmable wireless remote control.

IntelliFire™ Plus Ignition System

IntelliFire™ Plus Ignition System

The IntelliFire™ Ignition System (IPI) is an advanced intermittent pilot ignition system. IPI constantly monitors ignition, ensures safe functioning and conserves up to $10/month in energy costs.

IntelliFire™ Plus (IPI Plus) takes this technology to the next level with more safety and memory settings and a programmable wireless remote control.

IntelliFire™ Plus Ignition System

IntelliFire™ Plus Ignition System

The IntelliFire™ Ignition System (IPI) is an advanced intermittent pilot ignition system. IPI constantly monitors ignition, ensures safe functioning and conserves up to $10/month in energy costs.

IntelliFire™ Plus (IPI Plus) takes this technology to the next level with more safety and memory settings and a programmable wireless remote control.

Efficiency

Efficiency

There are three systems fireplace efficiencies are rated with.

Steady State
Since most homeowners use their fireplaces for an extended time while they are in the room, Steady State measures how efficiently your fireplace converts fuel to heat once it is warmed up and running in a “steady state”.

AFUE
AFUE rating is more typically used with appliances, like your furnace, that continually cycle on and off to maintain a constant temperature.

EnerGuide
EnerGuide is the official Government of Canada mark associated with the labelling and rating of the energy consumption or energy efficiency of specific products.

Steady State

Steady State

Since most homeowners use their fireplaces for an extended time while they are in the room, Steady State measures how efficiently your fireplace converts fuel to heat once it is warmed up and running in a “steady state”.

76.2%77.2%68.9%

AFUE

AFUE

AFUE rating is more typically used with appliances, like your furnace, that continually cycle on and off to maintain a constant temperature.

51.9%67%66.8%

EnerGuide

EnerGuide

EnerGuide is the official Government of Canada mark associated with the labelling and rating of the energy consumption or energy efficiency of specific products.

57.6%67%69.1%

Warranty

Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.

Warranty

Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.

Limited Lifetime Warranty

Limited Lifetime Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.

Limited Lifetime Warranty

Limited Lifetime Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.

Limited Lifetime Warranty

Limited Lifetime Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.

TRUE-36
TRUE-42
TRUE-50

TRUE-36TRUE-36
TRUE-42TRUE-42
TRUE-50TRUE-50

Price

TRUE-36Starting at $5,248
TRUE-42Starting at $5,818
TRUE-50Starting at $7,988

Overview

Fireplace Width

TRUE-3636"
TRUE-4242"
TRUE-5050"

Glass Size

TRUE-3635-7/8" x 31-1/16"
TRUE-4241-7/8" x 36-1/16"
TRUE-5049-7/8" x 40-1/16"

Fireplace Depth

TRUE-3624"
TRUE-4224"
TRUE-5024"

Style

TRUE-36Traditional
TRUE-42Traditional
TRUE-50Traditional

Fireplace Type

TRUE-36Single-Sided
TRUE-42Single-Sided
TRUE-50Single-Sided

Room Size Fit

TRUE-36Large
Medium
TRUE-42Large
Medium
TRUE-50Large
Medium

Fireplace Placement Options

TRUE-36Inside Wall
Outside Wall
Corner
TRUE-42Inside Wall
Outside Wall
Corner
TRUE-50Inside Wall
Outside Wall
Corner

Maximum BTUs

TRUE-3645,500
TRUE-4255,500
TRUE-5065,000

Ambiance

Logs

TRUE-367 High-Definition Logs

7 High-Definition Logs

TRUE-428 High-Definition Logs

8 High-Definition Logs

TRUE-509 High-Definition Logs

9 High-Definition Logs

Flame

TRUE-36Stunning Flame

Stunning Flame

TRUE-42Stunning Flame

Stunning Flame

TRUE-50Stunning Flame

Stunning Flame

Embers

TRUE-36Glowing

Glowing


Standard LED

Standard LED

Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

TRUE-42Glowing

Glowing


Standard LED

Standard LED

Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

TRUE-50Glowing

Glowing


Standard LED

Standard LED

Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

Glass

TRUE-36Anti-Reflective Ceramic
TRUE-42Anti-Reflective Ceramic
TRUE-50Anti-Reflective Ceramic

Interior Panels

Brick

TRUE-36Castlewood Refractory

Castlewood Refractory

Castlewood brick refractory


Herringbone Refractory

Herringbone Refractory

Herringbone brick refractory


Stratford Refractory

Stratford Refractory

Stratford traditional brick refractory

TRUE-42Castlewood Refractory

Castlewood Refractory

Castlewood brick refractory


Herringbone Refractory

Herringbone Refractory

Herringbone brick refractory


Stratford Refractory

Stratford Refractory

Stratford traditional brick refractory

TRUE-50Castlewood Refractory

Castlewood Refractory

Castlewood brick refractory


Herringbone Refractory

Herringbone Refractory

Herringbone brick refractory


Stratford Refractory

Stratford Refractory

Stratford traditional brick refractory

Fronts and Finishes

Firescreen

TRUE-36Black
Graphite
New Bronze

Firescreen Front

Firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

TRUE-42Black
Graphite
New Bronze

Firescreen Front

Firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

TRUE-50Black
Graphite
New Bronze

Firescreen Front

Firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Firescreen Arch

TRUE-36Black
Graphite
New Bronze

Arched Firescreen Front

Arched firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

TRUE-42Black
Graphite
New Bronze

Arched Firescreen Front

Arched firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

TRUE-50Black
Graphite
New Bronze

Arched Firescreen Front

Arched firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Firescreen Cabinet

TRUE-36Black
Graphite
New Bronze

Cabinet Firescreen Front

Cabinet style firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

TRUE-42Black
Graphite
New Bronze

Cabinet Firescreen Front

Cabinet style firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

TRUE-50Black
Graphite
New Bronze

Cabinet Firescreen Front

Cabinet style firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Forge

TRUE-36Forge Front

Forge Front

Forge front

TRUE-42Forge Front

Forge Front

Forge front

TRUE-50Forge Front

Forge Front

Forge front

Forge Arch

TRUE-36Arched Forge Front

Arched Forge Front

Arched Forge front

TRUE-42Arched Forge Front

Arched Forge Front

Arched Forge front

TRUE-50Arched Forge Front

Arched Forge Front

Arched Forge front

Controls

Remote Control

TRUE-36Standard RC300 Remote Control

Standard RC300 Remote Control

Designed to wirelessly control your fireplace. A large LCD screen and simple navigation provide easy operation. The RC300 can be docked on the wall to mimic a thermostat, or used as a remote.

Models: IntelliFire™ Plus RC300–HNG

Features: pilot activation, automatic battery backup, 5-step flame height, child lock, fan speed, two additional auxiliary functions, wall docking station, timer mode, thermostat mode, room temperature readout, on/off

TRUE-42Standard RC300 Remote Control

Standard RC300 Remote Control

Designed to wirelessly control your fireplace. A large LCD screen and simple navigation provide easy operation. The RC300 can be docked on the wall to mimic a thermostat, or used as a remote.

Models: IntelliFire™ Plus RC300–HNG

Features: pilot activation, automatic battery backup, 5-step flame height, child lock, fan speed, two additional auxiliary functions, wall docking station, timer mode, thermostat mode, room temperature readout, on/off

TRUE-50Standard RC300 Remote Control

Standard RC300 Remote Control

Designed to wirelessly control your fireplace. A large LCD screen and simple navigation provide easy operation. The RC300 can be docked on the wall to mimic a thermostat, or used as a remote.

Models: IntelliFire™ Plus RC300–HNG

Features: pilot activation, automatic battery backup, 5-step flame height, child lock, fan speed, two additional auxiliary functions, wall docking station, timer mode, thermostat mode, room temperature readout, on/off

Wall Switches

TRUE-36Optional Wall Switch

Optional Wall Switch

This wall switch is designed exclusively for Heat & Glo fireplaces with the IntelliFire™ Ignition System.

Features: pilot activation, battery strength indicator, automatic battery backup, fan speed, on/off

TRUE-42Optional Wall Switch

Optional Wall Switch

This wall switch is designed exclusively for Heat & Glo fireplaces with the IntelliFire™ Ignition System.

Features: pilot activation, battery strength indicator, automatic battery backup, fan speed, on/off

TRUE-50Optional Wall Switch

Optional Wall Switch

This wall switch is designed exclusively for Heat & Glo fireplaces with the IntelliFire™ Ignition System.

Features: pilot activation, battery strength indicator, automatic battery backup, fan speed, on/off

Turndown

TRUE-3650%
TRUE-4250%
TRUE-5050%

Technologies

IntelliFire Plus

TRUE-36Standard
TRUE-42Standard
TRUE-50Standard

Direct Vent

TRUE-36Standard
TRUE-42Standard
TRUE-50Standard

LED Embers

TRUE-36Standard
TRUE-42Standard
TRUE-50Standard

Power Vent

TRUE-36Standard
TRUE-42Standard
TRUE-50Standard

Heat Zone

TRUE-36Standard
TRUE-42Standard
TRUE-50Standard

Heat Duct

TRUE-36Standard
TRUE-42Standard
TRUE-50Standard

Components

Ignition System

TRUE-36IntelliFire™ Plus Ignition System

IntelliFire™ Plus Ignition System

The IntelliFire™ Ignition System (IPI) is an advanced intermittent pilot ignition system. IPI constantly monitors ignition, ensures safe functioning and conserves up to $10/month in energy costs.

IntelliFire™ Plus (IPI Plus) takes this technology to the next level with more safety and memory settings and a programmable wireless remote control.

TRUE-42IntelliFire™ Plus Ignition System

IntelliFire™ Plus Ignition System

The IntelliFire™ Ignition System (IPI) is an advanced intermittent pilot ignition system. IPI constantly monitors ignition, ensures safe functioning and conserves up to $10/month in energy costs.

IntelliFire™ Plus (IPI Plus) takes this technology to the next level with more safety and memory settings and a programmable wireless remote control.

TRUE-50IntelliFire™ Plus Ignition System

IntelliFire™ Plus Ignition System

The IntelliFire™ Ignition System (IPI) is an advanced intermittent pilot ignition system. IPI constantly monitors ignition, ensures safe functioning and conserves up to $10/month in energy costs.

IntelliFire™ Plus (IPI Plus) takes this technology to the next level with more safety and memory settings and a programmable wireless remote control.

Efficiency

Steady State

TRUE-3676.2%
TRUE-4277.2%
TRUE-5068.9%

AFUE

TRUE-3651.9%
TRUE-4267%
TRUE-5066.8%

EnerGuide

TRUE-3657.6%
TRUE-4267%
TRUE-5069.1%

Warranty

Warranty

TRUE-36Limited Lifetime Warranty

Limited Lifetime Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.

TRUE-42Limited Lifetime Warranty

Limited Lifetime Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.

TRUE-50Limited Lifetime Warranty

Limited Lifetime Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.

Fronts-Doors

A variety of available fronts offer a tailored appearance to any hearth. A range of color options will complement any home décor.

Firescreen Front

Firescreen Front

Firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Arched Firescreen Front

Arched Firescreen Front

Arched firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Forge Front

Forge Front

Forge front

Arched Forge Front

Arched Forge Front

Arched Forge front


Interior Panels

Change the look of the fireplace with interior panel options.

Castlewood Refractory

Castlewood Refractory

Castlewood brick refractory

Herringbone Refractory

Herringbone Refractory

Herringbone brick refractory

Stratford Refractory

Stratford Refractory

Stratford traditional brick refractory


Controls

Have complete control over your fire. Controls listed are tested and approved for recommended use with the hearth systems indicated.

IntelliFire Plus RC300 Wireless Control

IntelliFire Plus RC300 Wireless Control

Designed to wirelessly control your fireplace. A large LCD screen and simple navigation provide easy operation. The RC300 can be docked on the wall to mimic a thermostat, or used as a remote.

Models: IntelliFire™ Plus RC300–HNG

Features: pilot activation, automatic battery backup, 5-step flame height, child lock, fan speed, two additional auxiliary functions, wall docking station, timer mode, thermostat mode, room temperature readout, on/off

IntelliFire Plus RC200 Wireless Control

IntelliFire Plus RC200 Wireless Control

Designed to wirelessly control your fireplace, the RC200 can be docked on a wall to mimic a thermostat, or used as a remote.

Models: IntelliFire™ Plus RC200-HNG

Features: pilot activation, battery strength indicator, automatic battery backup, 5-step flame height, child lock, fan speed, on/off

IntelliFire Plus RC100 Wireless Control

IntelliFire Plus RC100 Wireless Control

Features a simple, single mode function and is specifically designed for wall placement ensuring a great fire is just a tap of the switch away.

Models: IntelliFire™ Plus RC100-HNG

Features: battery strength indicator, automatic battery backup, on/off


Heat Management & Venting Technology

Technologies to help you manage heat and fireplace placement in your house.

Heat Zone Technology

Heat Zone Technology

Draw heat from your fireplace to another room in your home, up to 20 feet away. When a heat zone kit is run continuously, it can redirect up to 25% of the heat to another area, also reducing wall temperatures above the fireplace. Two heat zones run continuously will redirect up to 50% of the total heat output.

Power Venting Technology

Power Venting Technology

Fireplaces aren’t just for exterior walls. A fan-powered accessory with slim venting can zigzag throughout your home—up, down, over or under – making it possible to install a gas fireplace virtually anywhere. This ensures safe fireplace operation and the best flames. Check with your local hearth professional to determine if your home or fireplace could benefit from power venting technology.

Heat Duct Technology

Heat Duct Technology

Brings the warmth from your fireplace to the rest of your home, by redistributing heat from the fireplace via the furnace ductwork. When a heat duct is run continuously, it can redirect up to 25% of the heat to another area, also reducing wall temperatures above the fireplace. Two heat ducts run continuously will redirect up to 50% of the total heat output.


Shelves

The shelf mantel is available in 48”, 59” or 72” lengths and with designs that accent any room.

Fillmore Mantel Shelf

Fillmore Mantel Shelf

Available Finishes:

  • Primed MDF

  • Unfinished Maple

Gifford Mantel Shelf

Gifford Mantel Shelf

Available Finishes:

  • Primed MDF

  • Unfinished Maple

Ozark Mantel Shelf

Ozark Mantel Shelf

Available Finishes:

  • Primed MDF

  • Unfinished Distressed Knotty Alder

  • Unfinished Maple


Termination Caps

As the finishing touch, termination cap options are both functional and beautifully designed.

High Wind Vertical Termination Cap

High Wind Vertical Termination Cap

This rugged cap is built to withstand high wind speeds, without sacrificing drafting or safety.

Horizontal Termination Cap

Horizontal Termination Cap

Use this multipurpose cap to finish off any Direct Vent gas fireplace or stove. Shrouds are also available to blend with siding materials or for enhanced safety.

Decorative Radius Cover

Decorative Radius Cover

This decorative, paintable shroud easily blends with exterior siding and provides a secondary safety barrier for heated exhaust.

Safety Shield

Safety Shield

Use this safety shield to cover an existing termination for added protection in high-traffic areas.


Dimensions in inches. Refer to installation/owner's manual for detailed specifications on installing this product. Hearth & Home Technologies reserves the right to update units periodically. Product installation must adhere strictly to instructions shipped with product.

Model Specifications

TRUE-36

Unit Front Width: 61
Framing Front Width: 59-1/2
Unit Back Width: 59-1/4
Framing Back Width: 59-1/2
Unit Height: 57-5/8
Framing Height: 56
Unit Depth: 24
Framing Depth: 24
Glass Size: 35-7/8 x 31-1/16
BTU/Hour Input: 28,000 - 45,500

TRUE-42

Unit Front Width: 67
Framing Front Width: 65-9/16
Unit Back Width: 65-5/16
Framing Back Width: 65-9/16
Unit Height: 62-5/8
Framing Height: 61
Unit Depth: 24
Framing Depth: 24
Glass Size: 41-7/8 x 36-1/16
BTU/Hour Input: 30,500 - 55,500

TRUE-50

Unit Front Width: 75
Framing Front Width: 73-9/16
Unit Back Width: 73-5/16
Framing Back Width: 73-9/16
Unit Height: 66-5/8
Framing Height: 65
Unit Depth: 24
Framing Depth: 24
Glass Size: 49-7/8 x 40-1/16
BTU/Hour Input: 36,000 - 65,000

Efficiency Chart

TRUE-36

Steady State: 76.2% NG
AFUE: 51.9%
Canada EnerGuide: 57.6%

TRUE-42

Steady State: 77.2% NG
AFUE: 67.0%
Canada EnerGuide: 67.0%

TRUE-50

Steady State: 68.9% NG
AFUE: 66.8%
Canada EnerGuide: 69.1%

Heat output will vary depending on the type of fuel used. The flame and ember appearance may vary based on the type of fuel burned and the venting configuration used. Actual product appearance, including flame may differ from image shown. Refer to the owner's manual for complete clearance requirements and specifications. Product specifications and pricing subject to change without notice. For testing and listing information please refer to the owner's/installation manual.

*For select products: Heating capacity to be used as a guide only. See your local dealer for help in determining the product that best suits your heating needs based on climate and home efficiency.

†For wood-burning appliances: Actual burn times will vary based on how the appliance is operated, load size, moisture content and type of wood used, and installation.


Heat & Glo Authorized Dealers

We take excellence seriously. Our network of authorized dealers do too. These partners are professionally trained and certified—all to help you get the most from your Heat & Glo experience.

Where To Buy

Find a hearth professional near you. A dealer or distributor can help you with sales, service and support.

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