Use & Care Videos

Simple steps on starting and operating a gas fireplace


Simple steps on cleaning the glass on a gas fireplace


Resetting your Intellifire Plus Ignition System: Heat & Glo Gas Fireplaces


Gas Fireplace Troubleshooting


No Power? You can still use your Heat & Glo Fireplace or Stove


Resetting your RC100/200/300 Remote Control


Gas Fireplace Odor


What is a Direct Vent Gas Fireplace?