Operation

Operation

• Can I adjust the flame height on my fireplace?
• Can I burn unvented logs in my wood-burning fireplace?
• Can I cover the louvers on my fireplace or insert face?
• Can I partially close the damper on my wood-burning fireplace so less air goes up the chimney?
• Can I position my gas logs in a different fashion or use a different log set?
• Can I shut the pilot off in the summer?
• How does the hand-held transmitter operate the functions of the fireplace?
• I have a fan kit on my gas fireplace, but it doesn't seem to blow much air.
• I have a fan kit on my wood-burning fireplace but it doesn't seem to blow much air.
• I have an odor in my gas fireplace.
• Should I leave the batteries in my IPI system?
• The fireplace flame does not turn on and off at the exact desired temperature. Why?
• The glass on my fireplace is unusually hot.
• The mantel on my fireplace is unusually hot.
• The temperature reading on my hand-held transmitter does not match my house wall thermostat. Why?
• What is an IPI ignition system?
• What’s the best way to start a fire in my fireplace?
• Why am I feeling a cold draft from my fireplace?
• Why do I have blue flames?
• Why will the blower not turn on right away?
• Will my gas hearth product still burn if I lose electricity to my home?