Use & Care Videos

Simple steps on starting and operating a gas fireplace

Simple steps on cleaning the glass on a gas fireplace

Resetting your Intellifire Plus Ignition System: Heat & Glo Gas Fireplaces

Gas Fireplace Troubleshooting

No Power? You can still use your Heat & Glo Fireplace or Stove

Resetting your RC100/200/300 Remote Control

Gas Fireplace Odor

What is a Direct Vent Gas Fireplace?